Post

1) MERCHANTS ARE PAYING MORE FOR RETENTION — NOT ADS

Klaviyo just showed:

110% net revenue retention
60% using multiple products
SMS adoption rising fast

Think about that.

Merchants don’t spend MORE on retention
when acquisition is working.

Signal:
Retention spend is increasing

Implication:
Paid ads are getting less efficient

Action:
If you don’t have:

abandoned cart
post-purchase upsell
winback

You are competing with worse economics
2:05 PM · Apr 6, 2026
0
In review

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